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  1. MYMC Help Center
  2. General FAQs
  3. Red Tray Promise

Red Tray Promise

  • Will I receive a confirmation when my credit is applied?
  • How will I receive my credit?
  • How is the credit amount calculated?
  • What do I receive if my claim is approved?
  • How long do I have to make a claim?
  • How do I make a claim?
  • Is there a minimum price for eligibility?
  • What products are eligible?
  • What if my issue is actually a product fault?
  • What’s the difference between the Red Tray Promise and a Product Quality complaint?
  • What does “not liking a product” mean?
  • What is our “Red Tray Promise”?

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