General FAQs

Products

• Menu Changes - 30 March 2025
• Are My Muscle Chef Meals Halal?
• Are your meals Dairy/Gluten/Nut/Crustacean Free?
• Beef Stroganoff Price Update – Effective 5 January 2026
• Can I drink My Muscle Chef Protein Shakes if I’m pregnant or breastfeeding?
• Where can I buy My Muscle Chef Protein Shakes and Protein Bars?

Packaging

• Do your containers contain microplastics?
• Is it safe to microwave the meals in their containers?
• Are your meal containers BPA-free?
• Packaging Disposal Guidelines for My Muscle Chef Meals

Payments

• How do I pay for my order?
• Can I pay with AfterPay?

NDIS

• Can I get a quote for my NDIS order?
• Do you offer split invoices for NDIS and Home Care customers?
• NDIS Information

In-Store Purchases

• I have feedback or a complaint about a product I bought in a retail store
• Can I get a refund for a product purchased in a physical store?
• I purchased a product in a retail store, but there's an issue with it. What should I do?

General FAQs

• Products

• Can I cancel my order?
• MYMC Meal Label Accuracy: Your Questions, Our Commitment
• How many meals fit in one box?
• Freshness Secured: Vacuum Sealing and Meal Care Guidelines
• How to Heat Up Meals: Microwave and Alternative Methods
• How do I cancel my order?