How does your vacuum sealing process work?
Our vacuum sealing process removes all oxygen from the container without adding anything else. This helps lock in freshness, flavour, and quality from the moment your meals are packed.
How long can I keep my meals?
You can enjoy your meals on delivery day or keep them refrigerated for up to 7–10 days, depending on the use-by date.
How do I know how long my meal will last?
Always check and follow the use-by date on the packaging to ensure the best quality and experience.
What should I do if my meal doesn’t look properly sealed?
If your meal arrives with visible bubbles or loose plastic that isn’t tightly sealed, please do not consume it.
Who do I contact if there’s an issue with my meal?
Please contact our Customer Care team with your invoice number, meal name, and a photo of the use-by date (located on the side of the sleeve). You can reach us via:
Email: team@mymusclechef.com
Live chat: www.mymusclechef.com
Phone: 1300 364 993
Our team will be happy to assist you.