Q: How can I find out the delivery fees for my area?
A: To view delivery fees for your location, please visit our Delivery Info Page and enter your postcode for accurate pricing.
Please note: Additional boxes may incur a $5 surcharge.
Q: Is there a way to get free delivery on my orders?
A: Yes. Free delivery is available on subscription orders when you meet the minimum spend below:
NSW, VIC & QLD: Free shipping on orders over $99
SA & ACT: Free shipping on orders over $99
WA & TAS: Free shipping on orders over $149
Q: What are the subscription minimum order values (MOV) and free shipping thresholds?
| State | Subscription MOV | Free Shipping Threshold | Notes |
|---|---|---|---|
| NSW, VIC, QLD | $99 | $99 | Cannot subscribe below $99. Free shipping at $99+ |
| SA, ACT | $49 | $99 | $49–$98.99 incurs shipping. Free shipping at $99+ |
| WA, TAS | $49 | $149 | $49–$148.99 incurs shipping. Free shipping at $149+ |
Note: Across all deliverable states, the minimum value required to place an order is $49.
Q: What are the benefits of setting up a MYMC subscription?
A: Subscribing gives you flexibility and convenience. You can:
Update your meals anytime
Skip deliveries
Cancel whenever you like
Enjoy no lock-in contracts
You’re always in control of your subscription.
Q: How do I set up a MYMC subscription?
A: Simply select your meals and proceed to checkout. Choose your preferred delivery frequency (weekly, fortnightly, or monthly), and you’re all set!
Q: Can I modify or cancel my subscription at any time?
A: Yes. You can modify, skip, or cancel your subscription anytime.
Please note:
Once an order has been processed, it cannot be changed or cancelled. Cancelling your subscription does not cancel any processed orders.
Q: Are there any hidden fees or obligations?
A: No. There are no hidden fees or lock-in contracts. You only pay for what you order and can cancel anytime without penalties.
Q: What is the minimum order value?
A: The minimum order value is $49.
Q: Does the $49 minimum order value include shipping?
A: No. The $49 minimum spend is calculated before shipping fees.
Q: Can I use promotions or discounts on orders under $99?
A: No. Promotions, discount codes, referral credits, and corporate discounts are not valid on orders under $99.
Disclaimer:
Minimum spend requirements may vary depending on your location. Please check the specific terms for your area when placing your order.
Terms & Conditions apply.